Below are just a few of the great remarks we get in emails from past customers. We look forward to the opportunity to make you one of those satisfied customers.
I just wanted to say thank you for such a high quality product and an excellent buy. The quality of your manufactured product is above and beyond what I expected when paying such a low price. I purchased the item on a Saturday and it was here on the following Wednesday. Not only was the shipping prompt, but free also!!!! . I received my item and installed it within ½ hour without a problem (of course my wife was overseeing the assembly).
I would also like to commend the laborers as well as the shipping department; who put the time, effort and quality into this product..
My wife loves it, the cats love it and it just great!! I highly recommend your online service and products to any pet lovers out there.
Once again, thank you, each and everyone of you, from the one who took the order to the one who completed it, you all deserve the biggest pat on the back one can have.
Mike & Odette Poole
Farmington NH
GREAT QUALITY! Great price! The dogs LOVE them, so do the cats! Thanks!
D. Demers Massachusetts
GREAT ITEM!! GOOD COMMUNICATION AND QUICK SHIPMENT! A++++++
J. Hesse California
Great Communications!!! Great Service!!! True Professional!!! Love the dog steps!!!
D. Witkowski New York
The purpose of this email is to share my positive experience that I have recently had with the cat condo that I ordered from stepsforpets. I had been shopping for a new cat condo to expand on our cats playground. We have 3. Since I have one already I know how pricey they can be. I was checking on line when I came upon stepsforpets. I read the description and stared at the photo of the one I was interested in over many days. My thought and hesitation was that the price was exceptional for what the description was. I decided to take the plunge, after emailing to ask a couple of questions. My emails were answered in a very timely manner, even on Sunday! This gave me a good feeling about their customer service. I was told that I would receive an email confirming shipment, which I did. I was shocked to come home the day after the condo was shipped to find it had arrived! This was with free shipping. One of the questions I asked in the email was how much assembly was involved. I purchased one of the largest condos that was shown. It not only came with the tools that were required but the instructions were clear (this is unusual) and it was up in 25 minutes. I am very satisfied with the condo not only in quality but in price as well, and "the girls" love it! I recommend stepsforpets with confidence. THANK YOU STEPS FOR PETS
D. Langdon New York
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